As a supplier of electronic products to one of the largest media mega-marts in the world, this German retailer needed a local team on the ground to represent them in liaising with their local customers in China.
The firm had its existing know-how & operations set-up throughout Europe settled, also in different parts of Russia, and potentially had the manpower to invest and send their own team over to China. However, China being a new operations market for them, as well as the urgency in setting up the China operations, renting a team that is already on standby, seemed the most suitable and cost-effective solution.
Rent-A-Team from Handpicked was engaged to be their “local team”, carrying out their day-to-day operations such as outlet visiting, stock-tracking and inventory management, as well as maintaining local relationships with their customers.
We collaborated closely with their Hong Kong office, ensuring successful and timely order fulfilment, good communication flow, and a high level of customer satisfaction in the Mainland.